Payment Policy
Business operator: Vertical Doors Direct is a specialist online store owned and operated by Autobunch Inc., a Nevada corporation. Vertical Doors Direct is an independent authorized reseller of Vertical Doors Inc. products and is not the manufacturer.
Business mailing address: Vertical Doors Direct / Autobunch Inc., 270 East Flamingo Road, Suite 214, Las Vegas, Nevada 89169, United States. This is a mailing address, not a showroom, warehouse, installation facility, or walk-in return location.
Email: sales@verticaldoors.shop | Phone/text: +1 725 780 8324 | Phone support: Monday–Friday, 9:00 AM–6:00 PM Pacific Time.
Payment information
The payment methods currently available for your order are displayed during checkout. Availability can vary by device, location, and the payment providers enabled for the store.
Order total and currency
Store prices are shown in U.S. dollars (USD) unless checkout clearly displays otherwise. Any applicable shipping charges and taxes are shown before you submit your order.
Payment processing
Payment authorization or processing occurs through the payment method selected at checkout. An order is not considered complete until checkout confirms the order.
Payment security
Online checkout is provided through Shopify and enabled payment providers. Please do not send payment-card numbers, passwords, or other sensitive payment credentials by email, text message, or contact form.
Failed transactions
If a payment is declined or does not complete, review the details entered at checkout or contact the applicable bank or payment provider. You may also contact our support team for order-related assistance.
Refunds
Approved refunds are handled in accordance with our Return & Refund Policy and are issued to the original payment method unless another method is required by applicable law or the payment provider.
Contact
For payment or order questions, email sales@verticaldoors.shop or call/text +1 725 780 8324 during support hours, Monday–Friday, 9:00 AM–6:00 PM Pacific Time.