We get calls every week from people who bought a "vertical door kit" on eBay and ran into problems — usually right around the time they're trying to get it installed. Here's what to watch for before you buy.
"Vertical Door Kit" Doesn't Always Mean Genuine
On eBay, listings labeled "vertical door kit" or "lambo door kit" are frequently knockoff brands, not genuine Vertical Doors Inc kits — which is exactly why the price looks so much better. Lower-grade steel and generic shocks are cheaper to produce and ship, but they're a different product than what the listing implies.
The Source Is Often Unknown
Many eBay listings don't clearly disclose who actually manufactures the kit or where it ships from. Long, unpredictable shipping timelines are a common symptom of this — the kit isn't coming from a domestic authorized dealer, it's coming from wherever the actual manufacturer happens to be.
No Real Warranty
If something fails — a hinge, a shock, a bolt pattern that doesn't quite line up — there's often no manufacturer warranty behind an eBay knockoff, and no direct support line to call. You're on your own.
Installers Frequently Refuse the Job
This is the part that surprises people most: many professional and mobile installers won't work on kits that didn't come from an authorized dealer or the manufacturer directly. Unknown sourcing means unknown quality control, and installers don't want the liability of installing a part they can't vouch for.
How to Avoid This
- Buy from an authorized Vertical Doors Inc dealer — confirm it directly if you're unsure
- Ask whether the kit is genuine VDI steel and shocks, not a generic equivalent
- Make sure a real phone number and support line come with your purchase
- Check that your installer will actually accept the kit before you buy
Already Bought From eBay and Not Sure What You Have?
Call or text us at (725) 780-8324 — we can often help you figure out what you actually received and what your options are.
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